ABOUT US


Castle Mercy Healthcare Services

is an Aylesbury-based specialist-supported living and home care organisation that serves neighbouring counties. Despite the fact that the company is new, the management team has extensive experience in both the public and private healthcare sectors, spanning over 20 years.

Castle Mercy Healthcare Services was founded on the intention to provide the greatest care to clients and their loved ones while also being available 24 hours a day, seven days a week. Castle Mercy Healthcare Services strives to enhance our client’s recovery, independence, and well-being by providing high-quality, dependable, and compassionate home care.

Our mission is to provide supported living and home care services for a diverse range of adults with and without complex needs, empowering them to make their own life choices and develop confidence and independence to live, learn, thrive, and engage, thereby building a better future, in collaboration with our local healthcare community.

OUR MISSION

Our mission is to help the people we support achieve their goals, because we believe that no matter what obstacles they face, everyone can do exceptional things with the appropriate care in the right atmosphere.

Customer expectations are rising across the board in the service industry. Our goal is to meet and exceed these standards across the board.

We are Happy to see how we can help

Contact us and start enjoy our services today

OUR AIMS and OBJECTIVE

  • It is essential to uphold and promote the fundamental right to autonomy for all service users.
  • Recognise the uniqueness of Service Users, staff, and visitors, and consistently treat them with the utmost respect and reverence.
  • It is essential to consistently adhere to the principle of respecting the privacy requirements of individuals and to keep all personal information strictly confidential.
  • Recognise the distinct need for personal fulfilment and tailor plans of meaningful engagement to meet the needs of both Service Users and staff members.
  • Our organisation seeks to provide competent care that enables those we serve to achieve the highest possible level of physical and mental health.
  • It is essential to consistently demonstrate respect for those in our charge as well as our staff.
  • Ensure the protection of the human and citizenship rights of employees, visitors, and all individuals utilising our services.
  • Advocate for the recognition of personal autonomy and personal agency as fundamental entitlements for all service recipients.

Our SERVICES


We offer a variety of care services to meet your specific healthcare requirements.
Get in contact with us today to learn more about our services and how we can help you.

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Person Centred Care

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Specialist Support

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Live-in Care

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Supported Living

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Respite Care

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Domiciliary Care

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